Refund policy

Thank you for shopping with LT Living Co. Each item is handmade and made to order, and we take pride in creating pieces with care and attention to detail.

Returns & Exchanges

Because our items are made to order, we do not accept returns or exchanges at this time.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

Your order number
Clear photos of the item and packaging

If approved, we will offer a replacement or refund, depending on the situation.

Non-Returnable Items

The following are not eligible for return or exchange:

Made-to-order items
Items that have been used, washed, or altered
Items returned without contacting us first

Color & Handmade Variation Notice

We do our best to display product colors accurately, but lighting and screen settings may cause slight differences.
Because each item is handmade, minor variations may occur and are considered normal.